Last Updated: 03 Feb 2024
Thank you for shopping at GurmitJangid.com. We appreciate your business and want to ensure your satisfaction with every purchase. Please read this policy carefully before making a purchase.
1. Refund Policy
We offer a 7-day return and refund policy. If you are not satisfied with your purchase, you may return the item(s) for a refund within 7 days of the delivery date. To be eligible for a refund, the item(s) must be unused, in the original packaging, and in the same condition as received.
To initiate a refund, please contact our Customer Support team at [contact@gurmitjangid.com] within 7 days of receiving your order. Please provide your order number, a description of the item(s) you want to return, and the reason for the return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 7 business days.
Please note that shipping costs are non-refundable, and you will be responsible for the return shipping expenses.
2. Returns Policy
If you wish to return an item for reasons other than a refund (e.g., size exchange or defective product), please contact our Customer Support team at [contact@gurmitjangid.com] within 7 days of receiving your order. Provide your order number, details of the item you want to return, and the reason for the return.
To be eligible for a return, the item must be unused, in the original packaging, and in the same condition as received. Once your return is received and inspected, we will process the exchange or replacement accordingly.
Please note that the customer is responsible for the return shipping costs, except in the case of a defective or incorrect item.
3. Exclusions
The following items are not eligible for return or refund:
- Customized or personalized items.
- Earrings (for hygiene reasons).
4. Contact Us
If you have any questions about our Refund and Returns Policy, please contact our Customer Support team at [contact@gurmitjangid.com].
Please ship returns to:
Rashmi Styles, Sector 26, Pratap Nagar, Jaipur 302033