1. Order Cancellation

Orders placed on gurmitjangid.com are processed promptly to ensure quick dispatch. Once an order is confirmed, it cannot be canceled. Please review your order carefully before confirming the purchase.

2. Defective Products and Exchange

We take great care to ensure the quality of our products. In the rare event that you receive a defective item, we offer exchanges subject to the following conditions:

• Notification: You must notify us of any defects within 2 days of receiving the product. Contact our customer service at [contact@gurmitjangid.com] with your order number and clear images of the defective product.

• Eligibility: Products eligible for exchange must be in their original condition, unused, and with all tags attached.

• Verification: Our team will review your request and may request additional information or images for verification.

• Exchange Process: If your request is approved, we will provide instructions on how to return the defective item. Once we receive and inspect the product, we will send you a replacement.

3. Non-Refundable Policy

We do not offer refunds on any purchased items. All sales are final, except in cases where the product is defective and qualifies for an exchange.

4. Shipping Costs

If an exchange is approved due to a defective product, we will cover the shipping costs for the return and the replacement item.

5. Contact Information

For any inquiries or to initiate a defective product exchange, please contact our customer service team at [contact@gurmitjangid.com].

Thank you for your understanding.